Page Health in UpMon: Why Having Your Own Status Page is Crucial

Imagine you run a SaaS platform for marketing automation. Thousands of clients rely on your service daily for launching ad campaigns and email automation. Suddenly, your database server goes down—clients notice the issue, support chats get flooded, and your managers struggle to handle inquiries.

What do you do? The worst response is silence or replying manually to every customer. Instead, if you have a status page (Page Health) set up, you simply share the link. Clients immediately see: 

✅ Service status (e.g., "Temporary issues with the database server") 

✅ Estimated time for resolution 

✅ Real-time updates

This not only reduces panic but also enhances professionalism—clients see that you are handling the situation transparently and efficiently.

Check the Changelog update →

What is Page Health?

Page Health allows you to create a public status page where your company’s service status is displayed in real-time. You can customize it to match your brand, add a logo, favicon, change colors, and even use a custom subdomain.

Your status page displays essential metrics such as: ✅ Uptime and service availability ✅ Average server response time ✅ DNS lookup, TCP, and TLS connection data ✅ Request status code distribution (200, 500, etc.)

Why is it important?

1. Increases Customer Trust

When users face service issues, they often contact support. Instead of explaining repeatedly that “we are aware and working on it,” you can redirect customers to your status page. This shows that your company values transparency.

2. Strengthens Brand Image

A branded status page demonstrates that you care about customers. You can customize colors, add your logo, and even use a custom subdomain—creating a professional appearance that strengthens your brand.

3. Reduces Support Load

During an outage, hundreds of users may flood support with inquiries. Page Health solves this problem by keeping all updates and service statuses in one accessible place.

4. Meets Security & Stability Standards

Every serious company needs a response plan for outages. Page Health enables quick customer communication while also tracking incident history for internal analysis.

Who benefits from Page Health?

🔹 SaaS platforms & online services – Keep customers informed about service status in real-time.
🔹 E-commerce & marketplaces – Reduce customer panic during technical issues.
🔹 Financial services & payment systems – Demonstrate stability and communicate disruptions instantly.
🔹 DevOps teams – Analyze downtime periods and evaluate availability metrics.

How to Set Up Page Health in UpMon?

🔹 Go to "Workspace" → "Page Health"
🔹 Enter your company name and link
🔹 Choose a system subdomain or connect your own
🔹 Upload your logo, favicon, and customize design
🔹 Save settings—your status page is live! 🚀

Conclusion

Page Health is not just a feature; it’s a crucial tool for modern businesses. It builds customer trust, provides real-time technical updates, and strengthens your brand reputation.

If you haven’t set up your status page yet—try it today! UpMon provides everything you need to keep your business stable and transparent. 🚀